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Frequently asked
Questions
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Do I need a prescription?
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What is pharmaceutical compounding?
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How do I place an order?
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Can I order a repeat prescription online?
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How long will my order take?
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How can I track my order?
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What is a Beyond-Use Date (BUD)?
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Can CPSA create a custom formulation?
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Can’t find what I am looking for?
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How can I lodge a complaint about an order?
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What should I do if I have an adverse reaction?
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Will medical aid pay for my compounded medication?
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Why doesn’t SAHPRA fully regulate compounding pharmacies?
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Do I need a prescription?
⌃
What is pharmaceutical compounding?
⌃
How do I place an order?
⌃
Visit the CPSA online ordering platform.
Select the pathway that applies to you: Patient, Doctor, Pharmacy, or Allied Health Professional.
Create an account or log in.
Submit the required prescription or order information.
Follow the prompts through submission of order, payment and tracking of order.
Can I order a repeat prescription online?
⌃
How long will my order take?
⌃
How can I track my order?
⌃
What is a Beyond-Use Date (BUD)?
⌃
Can CPSA create a custom formulation?
⌃
Can’t find what I am looking for?
⌃
How can I lodge a complaint about an order?
⌃
What should I do if I have an adverse reaction?
⌃
Will medical aid pay for my compounded medication?
⌃
Why doesn’t SAHPRA fully regulate compounding pharmacies?
⌃
